Privacy Policy
We collect only the personal information necessary to deliver our engineering resources and maintain secure user accounts. This includes your name, email address, phone or WhatsApp number, billing details, and voluntarily submitted form inquiries.
Information is gathered directly when you register an account, purchase downloadable engineering tools, submit support inquiries, or subscribe to updates.
We also collect data through automated interactions when you browse our catalog, access past papers, or download technical templates.
Technical diagnostics such as your IP address, browser type, device information, and website usage data are also logged automatically to ensure system stability and performance.
How We Use Your Data
Payment Processing & Security
Collected data is used strictly to process orders, deliver digital products, manage user accounts, provide technical support, and send critical service notifications.
Urban Builder Guide relies on trusted third-party payment gateways (such as Stripe or PayPal) to process financial transactions securely. We never store complete credit or debit card numbers on our servers.
We also utilize usage insights to refine our civil engineering course material, protect against fraudulent activity, and comply with applicable statutory legal obligations. Promotional emails are sent only with your explicit consent.
All payment transactions are handled directly by payment providers in accordance with their strict privacy standards, encryption standards, and independent security practices.